Terms & Conditions

Returns & Exchanges

At Velvety Fabric Store, we take great care to ensure that every order meets our quality standards.

• Fabric purchases may be exchanged within 2 days of receiving the order.
• To be eligible for an exchange, the fabric must be unused, uncut, and in its original condition.
• Customers are responsible for any shipping or delivery charges associated with the exchange.
• We do not offer refunds on fabric purchases. All sales are final.

If you require assistance with an exchange, please contact our team within the eligible exchange period.

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Shipping Policy

We are committed to delivering your fabrics promptly and securely.

United Arab Emirates (UAE)

• Orders are typically delivered within 1–2 business days.

GCC Countries

• Orders are typically delivered within 5–7 business days.
• Shipping charges vary depending on the destination and total order weight.

Once your order has been dispatched, you will receive tracking information to monitor your shipment's progress.

For any shipping inquiries, please contact us via whatsapp.